Billing
How can I get a copy of an invoice?
Request a copy from our Customer Care Department by phone 1-800-800-7444, by email, or online.
What should I expect on my first bill?
Depending on the services you order, you may see prorated charges for a partial month of service, in addition to the charges for next month's services. This happens because monthly recurring charges for some services are billed a month in advance. Be assured that prorated charges only appear on the first invoice you receive after the service is installed. Your previous service provider has charged you for your next month's service and you should receive a refund.
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